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Services >> CRM >> Salesforce

Drive customers and engagement with automation and personalization

Scalability and customization are key reasons to adapt Salesforce customer relationship management solution. Considering client at the core and then all company’s actions to achieve effective marketing, sales and customer service makes a comprehensive CRM solution. MOURI Tech helps its customers achieve a better customer experience, enabling its CRM services not only in shorter cycle but also be able to achieve enhanced customizations specific to their business segments.

Sales

Sales

Lead to Quote Cycle implementation with KPIs and Dashboards, Sales Call reporting with Outlook integration of activities
Service

Service

Case Automation for multilevel complex business cases, Service Console with Einstein Insights and CTI integration
Community

Community

Customer and Partner communities with multiple profiles and configurations, Sites with advanced UI
Marketing

Marketing

Campaign Management, Lead capture process, Marketing Automation with Pardot Integration

SF Platforms that you can leverage for automation and integration

Force Platform
Salesforce Integration
Einstein
Salesforce Plaforms

Get your customer journey smarter

Consulting

Consulting

Business and technology consulting
Strategy and roadmap
GAP analysis
Assessment and implementation
Reporting and BI
Project Implementation

Implementation

Green field
Brown field
Data migration
Integration and interface development
Modules

Across modules

Sales and service cloud
Marketing and Pardot
Force.com applications (pricing, quality control, logistics)
Einstein analytics
Upgrade and support

Upgrade and support

Migration assessment
Package migration
Support and maintenance

Get MOURI Tech advantage

Increase customer satisfaction with reduced response time
Instantly perform deep analysis to gain insight into customer
Automate business processes to increase efficiency

24/7 support to customer teams
Customer satisfaction as well as individual growth are made simple
Enable companies to provide accurate pricing for any product configuration

Advantages of MOURI Tech

MOURI Tech SF CRM Centre of Excellence

MOURI Tech Salesforce CRM
Retail supply chain organization

Australia based Industrial and Retail supply chain organization gains customer experience with Salesforce implementation

Salesforce CRM Solution

Visa processing service leader from USA deploys Salesforce CRM solution

Receive MOURI Tech Communications.

Contact us to know more