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Digitalization in today’s world provides scope for innovation in customer engagement. The customer journey is more complex now than ever. Along with offering the right solutions to customers, it is important to create highly-personalized experiences in real-time.Artificial Intelligence (AI) and Machine Learning (ML) are making a revolution in this area. Being a SAP partner, MOURI Tech has invested in the AI space with the creation of a chatbot service, mHR-Assist - your personal HR assistant. mHR-Assist allows seamless interaction with employees while responding to their queries using a virtual assistant.
The aim of mHR-Assist is to help employees perform HR transactions virtually without logging into HRIS portals such as SAP On-Premise HR System, SAP SuccessFactors and Fieldglass for contingency workers. Some simple HR transactions can be achieved by chatting with your personal HR assistant, mHR-Assist such as log time entry, request vacation, change address information and so on. This software can be seamlessly integrated with any on-premise or cloud solution, which includes SAP & non-SAP systems like SAP ECC, SAP S/4HANA, Workday, SAP SuccessFactors, SAP Fieldglass, SAP Concur etc. mHR-Assist can be deployed to any customer within 8-10 weeks.