Transforming Telcos into Intelligent Enterprises

Transforming Telcos into Intelligent Enterprises

The telco industry is undergoing a fundamental shift, with new opportunities emerging on network services and network virtualization. As the demand soars, they find tremendous growth opportunities and pressing challenges in maintaining high-quality service and customer satisfaction. The confluence of new technologies such as edge, cloud, and 5G creates significant opportunities for telcos to encounter […]

Build Supply Chain Resilience with Industry 4.0

As the global business environment continues to be disrupted, digitalization is the solution to enhance and support supply chains’ future state and success. However, companies are looking to simplify their supply chains after being under constant stress to navigate through the disruptions. Enterprises today are looking to enhance supply chain resilience by upgrading their infrastructure […]

Tying Knowledge to Action: Strategies for a Modern Digital Workplace

With the latest surge of Omicron, it is evident that COVID 19 has become endemic. It is inevitable for organizations to streamline the workplace culture with upcoming variants. Businesses need to overhaul IT systems, upgrade processes, and stack talent benches for successful digital transformation. However, many CIOs have realized that if their employees are to […]

Top 5 Technological Trends Shaping the Telecom Industry

Top 5 Technological Trends Shaping the Telecom Industry

The telecom industry is undergoing a digital transition to remain competitive in 2022 and beyond. To recover from the COVID-19 catastrophe and confidently position themselves in the future, telecom enterprises have started leveraging technologies such as 5G, AI, and cloud computing. By gradually moving away from traditional business models, advanced tech solutions can help them […]

Going Beyond Customer Experience In The Digital Age

Going Beyond Customer Experience In The Digital Age

In the traditional world, customer experience (CX) was all about routine sales and marketing touchpoints through the consumer lifecycle and included – responsive store clerks in stores and simple apps and websites. When planned well, investments in CX ensured customer retention and acquisition, along with higher sales and loyalty. Customer Experience Looks Much Different Now […]

Reinventing Retail with Augmented Reality and Virtual Reality

The integration of immersive technologies has become the new gold standard for omnichannel retail and brand experiences. By 2025, the global market for Augmented Reality (AR) and Virtual Reality (VR) will be worth USD 1.6 billion.1 Considering such a large potential market, retail enterprises must plan to create fully immersive, perpetual real environments for their […]

Hyperautomation: Driving Telco Customer Experience

Telecommunication providers transform network architectures and service offerings to cater to new and emerging markets. However, back-office processes are manual and labor-intensive with traditional and legacy systems. This typically adds time and cost to operations and heightens the potential for human error. By employing digital technologies, including robotic process automation (RPA) and cognitive automation (CA), […]

Reimagining the Workforce of Future for Retail

As the nature and content of work continue to shift in the post-pandemic era, organizations are looking forward to signing up with end-to-end transformation programs. Retail’s most recent strategic transformation has been intensified and accelerated due to COVID-19. In the US, expenses on clothes plummeted by 50% from February to March 2020, but food and […]

Enabling Finance Transformation with SAP S/4HANA

Enabling-Finance-Transformation-with-SAP

New financial regulations have ushered in change, globally. These shifts, along with the demand for swifter financial reporting, have opened an enormous possibility for savvy enterprises. The siloed and traditional accountant who was unaware of the daily operations is a thing of the past. The future is a connected enterprise with swifter access to most […]

Building a Data-powered Oil and Gas Enterprise

Building-a-Data-Powered-Oil-and-Gas-Enterprise

Data is scattered all throughout, but so is value. Data is at the center of the digital transformation wave in the oil and gas business. Drilling, exploration, maintenance, and production provide a large amount of data, which was too large to process efficiently until recent times. With changing times, this industry is experiencing significant hurdles. […]