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For Electric, Gas & Water utilities

UtilityHub.

Purpose-Built Digital & AI Platforms for the Modern Utility

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Modernize utility operations. Accelerate what's next.

What is UtilityHub?

UtilityHub is MOURI Tech's portfolio of purpose-built digital and AI platforms designed around the unique needs of Electric, Gas, and Water utilities. From data and field operations to billing, regulatory intelligence, customer experience, and workforce optimization, it helps utilities modernize critical operations while building on the technology investments they already have.

Utilities are navigating rising demands for reliability, infrastructure resilience, operational efficiency, revenue protection, and customer experience. UtilityHub meets them where they are, modernizing what's critical without replacing what already works.

Built for utilities·Designed for outcomes·Powered by MOURI Tech
Trusted data
Scattered meter, asset, and operations data connected into one foundation for analytics and AI.
Every bill
Checked for errors before it reaches a customer, issues resolved, not disputed.
Defects found
Drone and aerial imagery flags corrosion, damage, and wear on the steel before it becomes an outage.
Audit ready
Inspection records, photos, and compliance docs captured once and organized for the next review.
Right crew
Skills, certifications, and availability matched to every job, with fewer scheduling conflicts.
Our platforms

Seven purpose-built platforms, each shown as it runs.

From data and field operations to billing, regulatory intelligence, customer experience, and workforce optimization, every platform is measured by the business outcome it delivers.

UtilityHub i7N data platform
01 · UtilityHub i7N: Data Platform

Connect utility data. Create a stronger foundation for AI.

Brings together data from meters, utility systems, assets, and operations into one connected view. It helps utilities turn scattered data into trusted information, making it easier to spot trends, improve decisions, and build a stronger foundation for analytics and AI.

  • Utility data integration
  • AMI and meter data
  • Data quality and validation
  • Cloud data modernization
  • Utility data management
  • Analytics and AI readiness
Talk to our experts about i7N
UtilityHub Field Services
02 · UtilityHub Field Services

Turn aerial inspections into actionable intelligence.

Reviews photos and scans from drones flying over power lines, poles, and towers, and automatically spots problems such as damaged equipment, safety hazards, or vegetation growing too close to lines. Fewer workers need to climb poles or drive out just to check on things, and compliance documentation gets completed faster.

  • Drone and aerial image analysis
  • AI-powered defect detection
  • Vegetation monitoring
  • Asset condition assessment
  • Safety hazard identification
  • Compliance documentation
Talk to our experts about Field Services
UtilityHub Bill Assurance
03 · UtilityHub Bill Assurance

Catch billing issues before they reach your customers.

Checks utility bills before they reach customers and automatically identifies unusual charges, missing information, or potential billing errors. Teams can quickly understand what went wrong and fix issues earlier, helping reduce billing disputes, protect revenue, and improve customer trust.

  • Automated bill validation
  • Anomaly detection
  • No-bill analysis
  • Root-cause identification
  • Revenue assurance
  • Exception management
Talk to our experts about Bill Assurance
UtilityHub Regulatory Intelligence
04 · UtilityHub Regulatory Intelligence

Turn regulatory complexity into actionable intelligence.

Reads through regulatory orders, filings, testimony, and past decisions to quickly find the information teams need. It provides relevant, traceable insights with supporting references, helping regulatory teams spend less time searching documents and more time making informed decisions.

  • Regulatory document analysis
  • Intelligent search
  • Precedent discovery
  • Filing intelligence
  • Cited insights
  • Compliance support
Talk to our experts about Regulatory Intelligence
UtilityHub CX
05 · UtilityHub CX

Make every customer interaction simpler.

Gives customers a simpler way to manage their utility services: from paying bills and checking usage to reporting outages and getting answers to questions. AI-powered assistance helps customers get support faster while reducing the workload on service teams.

  • AI-powered customer assistance
  • Customer self-service
  • Bill and payment services
  • Outage reporting
  • Usage visibility
  • Digital engagement
Talk to our experts about CX
UtilityHub Agent Workspace
06 · UtilityHub Agent Workspace

Give service teams the complete customer picture.

Brings customer information, service history, billing details, interactions, and open issues together in one place. Service teams get the context they need without switching between multiple systems, helping them resolve customer issues faster and deliver more consistent support.

  • Customer 360
  • Unified customer information
  • AI-assisted service
  • Case management
  • Interaction history
  • Knowledge access
Talk to our experts about Agent Workspace
UtilityHub CARS
07 · UtilityHub CARS

Put the right crew on the right job.

Looks at crew skills, certifications, availability, work orders, locations, and priorities to recommend the right crew for each job. This reduces scheduling conflicts and manual planning, helping utilities use their workforce more efficiently and get field work completed faster.

  • Intelligent crew matching
  • Workforce scheduling
  • Skills and certification management
  • Work order optimization
  • Route optimization
  • Conflict detection
Talk to our experts about CARS
Where UtilityHub creates differentiated value

We start where generic software stops: inside the utility value chain.

Generic tools see anonymous rows and tickets. UtilityHub understands service points, assets, bills, crews, and filings, and acts on each at the right point in the chain.

i7N · AMI / HES → MDMS

Utility Data Intelligence

Connect any MDM or head-end system and get interval reads, meter data, and VEE status in a single standard format, so your teams build analytics, automation, and AI instead of integrations.

FS · Assets & Network

Intelligent Field & Asset Inspections

Analyze drone, LiDAR, and imagery data across poles, lines, towers, and right-of-way to identify asset issues, safety risks, and vegetation concerns faster, with less reliance on manual inspections.

Bill Assurance · Billing

Proactive Revenue & Bill Assurance

Validate bills before they reach customers, identify anomalies, and resolve issues before they become disputes, helping utilities protect revenue while strengthening customer trust.

CX · CIS / CRM

Connected Customer Intelligence

Bring customer information, service interactions, billing, and self-service into a connected experience, helping teams deliver faster, more personalized, and consistent customer service.

CARS · Field Workforce

Intelligent Workforce Optimization

Match skills, certifications, availability, work orders, and locations to optimize crew assignments and scheduling, improving workforce utilization and accelerating field execution.

Regulatory Intelligence · Filings

Regulatory Intelligence, With Context

Transform filings, testimony, orders, and regulatory history into searchable, traceable intelligence, helping teams accelerate research, strengthen compliance, and decide with confidence.

Questions we hear from utilities

Straight answers before the demo.

What is UtilityHub?

UtilityHub is MOURI Tech's portfolio of purpose-built digital and AI platforms designed around the unique needs of Electric, Gas, and Water utilities. It spans data, field operations, billing, regulatory intelligence, customer experience, and workforce optimization, helping utilities modernize critical operations while building on the technology investments they already have.

Which platforms are part of UtilityHub?

Seven: i7N (data platform), Field Services, Bill Assurance, Regulatory Intelligence, CX, Agent Workspace, and CARS (crew scheduling).

Which utilities is UtilityHub built for?

UtilityHub is purpose-built for Electric, Gas, and Water utilities.

Do we have to replace our existing systems?

No. UtilityHub is designed to build on the technology investments you already have, modernizing critical operations without a rip-and-replace of your existing meter, billing, CIS, and GIS systems.

How does UtilityHub use AI?

UtilityHub applies AI to specific utility outcomes: detecting asset defects from inspection imagery, validating bills before they're sent, surfacing cited regulatory insights, assisting customers and service agents, and matching the right crew to each job.

Where is UtilityHub hosted and which AI models does it support?

UtilityHub supports sovereign deployments, allowing it to be hosted within the utility's own environment and integrated with the cloud and AI models of their choice. Data remains within the utility's walls and does not leave their environment.

Who builds UtilityHub?

UtilityHub is built by MOURI Tech, which brings deep utility industry expertise and enterprise transformation capabilities across AI, data, cloud, applications, integration, and cybersecurity.

Put a utility-native platform in front of your team.

A 30-minute working session with our utility engineers. Bring your stack diagram, we'll bring the platform.

Book a demo Explore the platforms
UtilityHub

MOURI Tech's portfolio of purpose-built digital and AI platforms for Electric, Gas, and Water utilities.

i7NField ServicesBill AssuranceRegulatory IntelligenceCXAgent WorkspaceCARS
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