A customer relationship management (CRM) system increases a firm’s profitability by effective sales and marketing operations along with maintaining an effective prospect pipeline management
A strong, cloud-based CRM software solution is a multifaceted platform where everything crucial to developing, improving, and retaining your customer relationship is stored.
With Microsoft Dynamics 365 organisations can choose a stand-alone application to meet the demands of day to day sales and marketing operations.
Microsoft Dynamics 365 Sales
Microsoft Dynamics 365 Marketing
Microsoft Field Services
Effective customer services just got simpler
Tailored customer services
across channels, AI enabled
and giving insights to resolve
issues proactively
across channels, AI enabled
and giving insights to resolve
issues proactively
Improved team capabilities to
handle routine requests and
resolving all sorts of issues
handle routine requests and
resolving all sorts of issues
Better customer experience
having a single source of data
using extensible platform
having a single source of data
using extensible platform
