mHR-Assist
Your personal hr assistant

SOLUTION OVERVIEW

POWERED BY SAP LEANARDO

Digitalization in today’s world provides scope for innovation in customer engagement. The customer journey is more complex now than ever. Along with offering the right solutions to customers, it is important to create highly-personalized experiences in real-time. Artificial intelligence (AI) and Machine Learning are making a revolution in this area. As a SAP Partner, MOURI Tech has invested in the AI space with the creation of a chatbot service, mHR-Assist, your Personal HR Assistant. mHR-Assist allows seamless interaction with employees while responding to their queries using a virtual assistant.

The aim of mHR-Assist is to help employees perform HR transactions virtually without logging into HRIS portals like SAP On-Premise HR System, SAP SuccessFactors and Fieldglass for contingency workers etc. Some simple HR transactions can be achieved by chatting with your Personal HR assistant, mHR-Assist like Log time Entry, Request Vacation, Change address information, etc., This software can be seamlessly integrated with any On-Premise or Cloud solutions, which include SAP & Non-SAP systems like SAPECC. SAP S/4 HANA, Workday, Success Factors, Fieldglass, Concur etc. mHR-Assist can be deployed to any customer within 8-10 weeks.

features

  • Accessible to all employees for HR related queries
  • Availability on multiple platforms and channels of communication
  • Instant response eliminates waiting time
  • Information at your fingertips with real-time HR data
  • Integrates with HR Management Systems, database updates and queries
  • Seamless integration with On-Premise or Cloud-based systems.

Used Cases

For tasks such as logging time-off or requesting leave of absence employees usually log into the HRIS system like SAP SuccessFactors. By using mHR-Assist, employees can report absences along with type of leave without logging in.

Following are some of the Interactive services which mHR-Assist supports:
  • Employees can report log-time entry along with comments
  • Employees can request leave of absence or vacation
  • Managers can approve the Time sheets and Time-Off requests by interacting with mHR-Assist

Other examples include
  • Retrieval of forgotten password with mHR-Assist instead of using CAPTCHA and email security combination
  • mHR-Assist can provide verification options
  • Redirects the employee to the site to update their password